When a European multinational was forced to urgently transfer a critical product line due to the sudden bankruptcy of their EMS provider, the clock started ticking. With only a three-month window to resume production, the customer faced the risk of severe global disruption.
Aurightec Malaysia responded immediately – delivering not just a solution, but a demonstration of what a true EMS partner can achieve under pressure.
The Challenge: A Sudden Supplier Collapse and a Complex Product Transfer
The customer’s previous supplier shut down operations without warning, leaving a vital nine-model product line stranded. The consequences were potentially severe: production stoppages, global delivery failures, and a breakdown in customer confidence.
The challenge wasn’t just speed – it was complexity. This wasn’t a standard handover. It involved intricate technical requirements, tight timelines, and constrained access to materials and equipment. A particularly critical hurdle emerged in the form of a consigned test machine – one so unstable that it drove NDF (No Defect Found) fallout rates sky-high, reducing the yield to just 30%.
The Solution: Agile Execution and Engineering Precision
Aurightec Malaysia took control of the situation, drawing on the full strength of our team, processes, and supplier ecosystem.
We assigned a cross-functional task force to align with the customer’s expectations and dive into the technical details. Working in close collaboration, we devised alternative engineering solutions, sourced constrained components, and coordinated with suppliers to accelerate timelines – all while keeping operations transparent and accountable through daily progress tracking.
The most complex issue was stabilizing the faulty test machine. Our engineers worked in lockstep with the customer’s teams in both the UK and Malaysia, conducting deep root cause analysis and implementing fixes across hardware and process variables. Despite the time zone gap, both sides maintained constant communication and technical collaboration.
The Results: Yield Recovery, Seamless Delivery, and Supply Chain Continuity
Within just three months, we didn’t just meet the challenge – we exceeded it.
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Yield improved from 30% to 100%, following successful root cause resolution of the NDF issue
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100% on-time delivery, with zero delays in the ramp-up to mass production
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100% pass rate at customer inspection, meeting all quality and compliance expectations
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No disruption to the customer’s global supply chain – continuity preserved from day one
What began as a crisis became a high-impact success story, thanks to the dedication, agility, and technical strength of the Aurightec Malaysia team.
More Than a Rescue Mission: A Strategic Partnership Built on Trust
This project reinforced our belief that agility must be backed by depth – in systems, engineering, and decision-making. Our ability to act fast, collaborate across borders, and resolve complex issues under pressure made the difference.
It’s also a reminder that in EMS, trust isn’t just built during times of growth – it’s earned in moments of uncertainty.
Looking for a smarter EMS partner? Whether you’re navigating a product transfer or scaling a new innovation, Aurightec Malaysia delivers precision, speed, and strategic alignment at every stage. Get in touch to explore how we can support your next challenge.