Features
CFT Comprehensively Supports Your Projects
Aurightec Customer Focus Team (CFT) for each customer, Ensure the seamless connection of the whole process from project initiation to mass production, help customers reduce communication costs, improve execution efficiency and optimize delivery time.
CFT Framework：
Account Manager (AM)
Project Manager (PM)
Process Engineer (PE)
Quality Engineer (QE)
Supply Chain Manager (SCM)
Dedicated team | Independent budget | 5Days escalation mechanism | Cross-function mechanisms
Efficient Communication
We have established customer communication windows across various functions to ensure robust and quick communication mechanisms, providing prompt responses and efficiently addressing issues.
Customer Oriented
After deeply understanding customer projects, we quickly and accurately analyze and resolve issues, as well as identify and address potential risks, offering comprehensive support to our customers, with every functional department of the Aurightec Group providing extensive support for the CFT team.
Rapid Response
We have instituted a rapid issue escalation process to ensure quick resolution of problems. The team is also able to flexibly adapt to new challenges and opportunities in the changing environment.